FAQ

We specialize in new vinyl records, cassettes, graphic novels, books, and films. Our collection is carefully curated to offer you both timeless and unique finds.

Currently, we don’t offer pre-orders on our site. However, we’ll be rolling out a pre-order option in the next few months. Stay tuned for updates as we work on making this feature available. In the meantime, if you have any questions on upcoming releases, feel free to email us at info@victorvictorvictor.com or follow us on our socials.

We’re always eager to connect with those who share our passion for unique items. If there's a specific product you’re looking for that isn't currently available on our site, please email us at info@victorvictorvictor.com. Your feedback helps us improve and expand our selection.

We currently ship across Quebec and the rest of Canada.

In stock items shipping to addresses within Canada are sent by national shipping carriers depending on weight and usually takes 3-7 business days to arrive. Please note that wait times for custom orders may vary greatly.

We accept returns on new, unopened products within 30 days of purchase, provided they are in their original packaging. Please note that we offer store credit only, no refunds. Used products and returns without proof of purchase are not accepted. The return shipping cost usually varies depending on the size and weight of the package. Our goal is to make returns as simple and hassle-free as possible for you. Contact us at commandes@victorvictorvictor.com if you have any questions.

At the moment, we are exclusively an online store. However, our brick-and-mortar location will be opening soon. Sign up to our newsletter to be the first to know when you can visit us, enjoy a coffee, and discover more surprises on our shelves.